Frequently Asked Questions

Before contacting us, please take your time to read through our FAQs which may provide the answer to your questions. If you cannot find your answer and want to get in touch then please contact us through our contact us page.

When should I expect my order to arrive?

The actual shipping time and delivery date may vary depending on the local postal service in your area. You can refer to the standard shipping time below:
- On average, orders usually ship after 1-7 business days from the date the production started.
- US orders may arrive approximately 3-10 business days after being shipped.

Can I cancel or change my order?

Unfortunately, we do not allow cancelations once an order is placed. Changes will be handled as a case by case basis. Please send us a message and we will discuss it further.

Didn't find what you were looking for? Feel free to contact us at any time!